- Crime Tips
While using wireless hotspots, limit activity to web surfing only. A hotspot is an open wireless network that is available (open) to everyone. An example would be the wireless network at your favorite coffee shop. These networks hook computers into the public Internet - handy but dangerous. Because wireless hotspots are for open use, they don't provide much protection for your data.
When using a wireless hotspot try to limit activity to web surfing only. You should also disable peer-to-peer networking, file sharing, and remote access. Always use a good personal firewall and of course make sure all your software including your operating system (like Windows) is up to date and patched. You should never use hotspots for online banking, bill paying, or for making purchases that require you to give out confidential information such as a credit card number.
Don't make that call. If you receive an e-mail asking you to call an 800 number related to a banking issue, don't call the number. Your credit card has a phone number on the back as do your account statements. Be safe, don't call a phone number listed in an email; instead look the number up on your account statements. There is a new attack called vishing, designed to have you call a fake, automated answering system, and get you to enter your account number and other sensitive information.
Closing or minimizing your browser or typing in a new web address when you're done using your online account may not be enough to prevent others from gaining access to your account information. Instead, click on the 'log out' button to terminate your online session. In addition, don't permit your browser to 'remember' your username and password information. If this browser feature is active, anyone using your computer will have access to your investment account information.